At The Tranquil Room we aim to provide a high level of service to all our clients having any of our treatments, so we do ask you to be considerate of others at all times.

On Arrival

You will be asked to fill out an consultation form on your first visit to The Tranquil Room.  We ask you to let us know if any of your information ever changes.  For certain medical conditions we may require written permission from your doctor to proceed.

We ask that you arrive on time for your appointment. If you arrive late we may not be able to carry out your full treatment in consideration for the next client, however you will still be charged for the full amount of the treatment booked.

Cancellations

If you need to change or cancel your appointment, please allow 24 hours notice or 50% of the treatment will be charged at the time of cancelling.

Pregnancy

Please let us know if you are pregnant and what stage you are at when you book your appointment.  This is so we can adapt the treatment specifically for you.  Some treatments are not recommended at certain stages or sometimes not at all.

Gift Vouchers

Gift vouchers can be purchased in the salon or over the phone.  You are unable to purchase them online.

You can get them for any treatment that we offer or for a monetary value.

Gift vouchers are valid for 6 months from the date of purchase and will not be extended past this date so please allow plenty of time to book an appointment.  To minimise any disappointment please book 6 weeks in advance.